Overview

The mission of MHAOhio is to transform how people think about mental illness, make it easier to get help, and give people the support they need to get better and stay better. Our guiding principles include responsibility, respect, inclusivity, expertise, trust, communication, emotional health, and equity. We are committed to recruiting and continually cultivating a diverse and inclusive workplace.

 

Supervision

Reports to the Get Connected Program Director.

 

Schedule

Hybrid remote in Columbus, OH 43215. Work hours are generally 8:30 am – 5:00 pm Monday through Friday, flexible based on work demands and in consultation with a supervisor, 40 hours per week. This is a full-time, exempt position. Some evenings and weekends are required for support group coverage.

 

Program Responsibilities

• Manage the daily operational elements of the Get Connected (GC) Program in Franklin County in collaboration with the Get Connected Team

o Assist and advocate for program participants by providing the following GC Care Navigation services:

oTimely information and referral services for program participants who are seeking behavioral health services in Central Ohio

o Provide system navigation and community resource linkage to program participants who have experienced difficulty connecting to care due to psychosocial or systemic barriers

o Serve as a 3rd party intermediary for program participants who need assistance navigating a provider’s client rights and grievance policy and process

o As a member of the GC Program Team, provide the following core program services on an as-needed basis:

o Answer the GC Program Care Navigation line, respond to incoming text messages, monitor the GC Program email inbox, and handle incoming referrals

o Provide facilitation coverage for mental health support groups

o Assist with the maintenance and development of the GC Program’s client database

• Manage operational elements of GC Programming that specifically address the care needs of the older adult population

o Provide GC Care Navigation services to older adults age 60 and older

o Liaise with mental health providers, agencies, and related programs in the Central Ohio community that serve older adults to develop and maintain referral relationships

o Manage information for providers who serve older adults within the GC Program’s provider referral directory

o Assist in the continuous development and updating of GC Program policies and procedures, in collaboration with the program director and GC Program team, with a focus on serving the older adult population

o Collaborate with the GC Program Director on management of funding proposals, program evaluation, and data reporting related to older adults served by the program

• Balance individual daily direct service workload with other job responsibilities in accordance with program policies and procedures

• Consistently participate in agency and program events, groups, activities, and work collaboratively with agency staff

• Other duties, within reason and scope of the position’s primary duties, may be assigned after consultation between the employee and supervisor

 

Salary

$48,000 – $53,000 per year. Salary commensurate with experience and other qualifications

 

Required Qualifications:

• Education in social services or related fields

• Experience working with diverse communities

• Strong mediation and de-escalation skills

• Strong verbal, written, and organizational skills

• Comfortable working with individuals living with mental health and substance use disorders

• Valid driver’s license or means of transportation

 

Preferred Qualifications:

• At least five years’ experience working in the social services field serving the older adult population

• At least five years’ experience working in the mental health/SUD system in central Ohio

• Experience with web-based databases, Microsoft Office 365 applications, and macOS

 

Benefits Offered:

• 80% employer-covered medical, dental, and vision insurance policies starting 30 days after hire

• 100% employer-paid life insurance policy starting 6 months after start date

• Access to a 403B plan

• Mileage and technology reimbursement (where applicable)

• Agency-paid professional development (up to a certain amount)

• 12 days of accrued, paid vacation time and 12 days of accrued, paid sick leave

• 11 paid holidays; 2 paid personal days; 5 paid mental health days available to use as needed

• Additional PTO for bereavement (up to 5 days) and parental leave (9 weeks)

• Paid self-care hour on full days of direct support

 

Employer is EOE/AA/M/F/D/V

To apply for this position, please email your resume and cover letter to Hiring@MHAOhio.org.