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Community Resource

Resources for Winter Storm Elliot

Update for 12/23/22 at 8:30 AM: The Franklin County Sheriff has put us in a Level 2 Snow Emergency:

This also means that COTA has made fares free for today:


With 40 mph winds and severe cold reaching -35 degrees, our community is mobilizing to support everyone who may be in need until Winter Storm Elliot has passed.

First and foremost: Anyone in need of shelter can call the Homeless Hotline at 614-274-7000.

To get help or give help, call 2-1-1. Food line: 614-341-2282, Monday–Friday 8 am-4pm.

Warming Centers

The City of Columbus will be funding three 24/7 warming centers this winter, and two are already operational:

There will also be an array of daytime warming centers. A full list is available here and at the bottom of this post, and an interactive map is available here.

Lastly: All Warming Stations can contact Mount Carmel Outreach Program at any time for follow‐up on shelter access, anyone in crisis, or if they need to contact the Street to Housing Outreach Collaborative (SHOC) on any outreach-related issues: 614-512-2483.

More resources: 

As the winter weather approaches, one of the most important things customers can do is make plans and prepare for what you’ll do if there’s a power outage.

  • Assemble or refresh an emergency kit that includes (at minimum) non-perishable food, water, a flashlight, batteries, a battery-powered radio, a first aid kit, any necessary medications, fully charged portable chargers, blankets, extra cash and maps of your area.
  • Develop an emergency preparedness plan for you and your family. Decide now what you’ll do if there’s an extended power outage, factoring in any planned holiday travel. Also, contact family, friends and neighbors who are elderly or have a medical condition — and don’t forget to include your pets in your planning.
  • Stay away from any downed wires and report any hazards through the AEP Ohio mobile app, call 911 and AEP Ohio at (800) 672-2231.
  • Do not attempt to remove tree limbs or debris within 10 feet of a power line.
  • Limbs, leaves and other objects moved by the wind and ice build-up could hide downed wires. Investigate your surroundings before trying to clean up any debris.
  • Notify AEP Ohio if you’re using a generator. This protects you and our lineworkers as they work to restore power.
  • Never operate lanterns, heaters or fuel-fired stoves without proper ventilation.
  • Unplug major appliances to protect them when power is restored.
  • Refuel heaters, lamps and generators outside and away from any flames or sparks. Wipe up spilled fuel immediately.
  • Never burn charcoal indoors — it releases poisonous carbon monoxide.
  • For the health and safety of AEP Ohio crews, please stay at least 6 feet away from our employees, vehicles and equipment.